TERMS AND CONDITIONS

DEFINITIONS

Brunetto Space Ltd is a registered company in England and Wales, registration number 13337604 and registered address, 67 Wingate Square, London SW40AF, United Kingdom.

The Brunetto Space ltd is referred to as Brunetto Space.

Business and individual clients who agree to purchase services from Brunetto Space are referred to below as “the client” or “clients” or “members”

RECITALS

By making payment for and accepting the provision of office services by Brunetto Space the client agrees to be bound by the terms of this agreement.

Service Entitlements: Virtual Office Services and mail handling

This service is provided on a quarterly basis commencing on the client preferred start date and renewed every 3 months unless cancelled by the client (see Termination of Service below).

For the duration of their subscription with Brunetto Space the client shall be entitled to:

Costumer support over the phone or via e-mail from the hours of 9.am to 5pm Monday to Friday. This service is not usually provided at weekends or on public holidays.

Walk in visits and mail collection is accepted strictly by appointment.

IN ADITION TO THE ABOVE

The client is entitled to display 67 Wingate Square as their own registered business address / trading presence, on the client’s business literature or digital media. For example, “[Clients Business Name], 67 Wingate Square, London, SW40AF”.

The client is entitled to use 67 Wingate Square as their registered business address with Companies House in England and Wales.

The client may direct mail (letters, parcels and packages) to Brunetto Space via the Royal Mail or other reputable couriers, to be stored for later collection or forwarding (depending on the level of service purchased).

The client is welcome to collect mail stored between 09:30 and 17:00 Monday to Friday, excluding public holidays or between 25th of December and 3rd January each year. Collection must be done by appointment.

We reserve the right to define what is acceptable or not. Clients are requested to contact us in advance with any specific queries regarding large or heavy items.

LIMITATIONS AND EXCLUSIONS

Brunetto Space shall not be liable for delays or loss encountered as a result of inaccuracies in the information provided by the client.

Brunetto Space is unable to accept parcels which are deemed by us to be too large or heavy for reasonable storage or forwarding.

We reserve the right to define what is acceptable or not. Clients are requested to contact us in advance with any specific queries regarding large or heavy items.

The client shall inform us of any additional companies registered, if not included in their contracted mail package.

Brunetto Space reserves the right to suspend any package for not complying to our the terms and conditions. 

The client is responsible to ensure that the correct billing details, forwarding address and contact information is provided to Brunetto Space with regards to the services offered.

The client agrees to treat Brunetto Space’s employees with respect and dignity at all times. Any client found to be acting in an inappropriate manner towards employees or without limitation, aggressive behaviour, using foul language, intimidation and harassment, shall have their service cancelled with immediate effect and shall forfeit their entitlement to the refund of any remaining account balances or funds held by Brunetto Space.

Fees & Payments

The client agrees to accept and be liable to pay the invoice for the use of the registered office services at Brunetto Space.

Invoices are issued on a fixed date of the month commencing on the client start date and issued every 3 months thereafter on the same date and e-mailed to the client.

As we require advance payment for our services, our invoice payment terms are always within 7 days of the invoice issue date and the client is kindly requested to complete payment within this period.

Invoices are subject to VAT (for applicable services) for all clients, including foreign-registered businesses. The client assumes any responsibility for claiming back VAT expenditure if applicable under HMRC legislation, but Brunetto Space offers no representation, warranties or guidance in so doing.

Brunetto Space’s preferred method of payment is by direct debit, to be setup and collected on the invoice due date if not before. Other payment methods are available but shall be subject to an administration fee (see invoice for details).

The provision of services may be suspended if payment for the current period has not been received and cleared within 14 days.

Brunetto Space reserves the right to reject incoming mail items for the client to the carrier in the event that the client has not settled their invoice for office services.

Brunetto Space reserves the right to charge interest on any late payments at the fixed rate of 8% per annum; accruing on a day-by-day basis between the date that the invoice falls due for payment (7 days after issue) and the date that any subsequent demand for payment is made by Brunetto Space until all outstanding balances are cleared. The client agrees to remain liable for payment of interest calculated under the terms of this agreement, even in the event that normal service fee payments have been satisfied by a later date.

Data & Privacy

 All personal data collected about our clients will be treated in a secure and confidential manner and in strict accordance with the Data Protection Act 1998. Brunetto Space shall never sell or make available information about our clients to any third party without prior consent from the client.

Termination

The client may cancel their service at any time, giving one calendar months’ notice in writing to info@brunettospace.com. Brunetto Space agrees to return any deposit funds that it may hold.